It isn’t possible to know everything in the world. Even in the narrower SAP world nobody knows eveything. Sooner or later you come up to the question you don’t know the answer for.
SAP Expert ran a poll where you could specify the ways how you usually search for the answers to your SAP-related questions. The poll was running for 6 weeks, and 59 people voted. It was a multiple-choice voting. Every user could choose as many items from the list as he or she found relevant.
Here are the results:
The majority of voters prefer to search for the answers through SAP specialized knowledge base, SCN or SDN (SAP Community Network, SAP Developers’ Network). This option was selected by 76%, or three quaters, of voters. That proves the success of SAP initiative. The only downside of SCN/SDN is that you need to be registered with SAP to be able to ask your own questions or take part in existing conversations.
Two runner-ups with very close results are standard Internet search engines like Google, Yahoo! or Bing, and SAP Notes. These two options received 51% and 47% of votes respectively, or about half of the users selected at least one of these options. If you are not aware, SAP Notes mostly contain either fixes for found bugs in SAP standard software, or explanatory texts for the usage of SAP functionality. You have to have a special SAP user ID, or S-User, to be able to search for SAP Notes.
Less popular poll options were searches in SAP standard documentation, SAP Help, and other independent SAP resources.
SAP Expert would like to say Thank You to all the voters. Stay connected to receive more interesting updates on ERP- and SAP-related topics.